Cookie Policy

1. About this policy

This Cookies Policy explains how Reliable Routes Psychology uses cookies and similar technologies on our website (reliableroutespsychology.co.uk). It sits alongside our Privacy Policy, which sets out in more detail how we handle personal information generally.

We use cookies in compliance with the UK General Data Protection Regulation (UK GDPR) and the Privacy and Electronic Communications Regulations (PECR). Non-essential cookies are set only with your consent, which you can give, manage, or withdraw at any time using the cookie settings on the site.
‍

2. What are cookies?

Cookies are small text files that a website places on your device when you visit it. They are widely used to make websites work efficiently, to remember your preferences, and to give website owners information about how the site is being used.

Where this policy refers to "cookies," it also covers similar technologies such as pixels, tags, and local storage, which can perform comparable functions.
‍

3. The types of cookies we use

We use cookies in the following categories:

Strictly necessary cookies. These are essential for the website to work properly. They enable core functions like page navigation, form submission, and security. These cookies do not require your consent under UK law because the website cannot function without them.

Analytics cookies. These help us understand how visitors interact with the website (for example, which pages are most visited, how long people stay, and where traffic comes from). The data we see is anonymised and is used to improve the website over time. We set these cookies only with your consent.

Functional cookies. These remember choices you make on the site so that we can offer you a more personalised experience. We set these cookies only with your consent.

We do not use advertising or marketing cookies on this website, and we do not allow third-party advertising networks to track visitors.
‍

4. The specific cookies we use

The cookies currently set on this website are listed below.

Strictly necessary cookies

We do not set any strictly necessary cookies beyond those required for basic page functionality. No login sessions, shopping carts, or similar features are in use on this site.

Analytics cookies

We use Google Analytics 4 (GA4) to understand how visitors use our website. The data collected is anonymised and aggregated — we cannot use it to identify individual visitors. These cookies are set only with your consent.

• Google Analytics. Used to distinguish users. Duration: 2 years. Provider: Google LLC.
• Google Analytics 4. Used to persist session state. Duration: 2 years. Provider: Google LLC.

If we add or remove any cookies, we will update this section.
‍

5. Third-party cookies

Some content on our website is provided by third parties. When you interact with that content, the third party may set its own cookies, which are governed by their own privacy and cookie policies rather than ours. Third parties whose content may appear on our site include:

• Webflow (the platform hosting the site)
• Google (Google Analytics and Google Fonts)

We have no control over cookies set by these third parties. We recommend reviewing their privacy policies if you would like to understand what they collect.

Our booking is handled via Google Workspace appointment scheduling. When you click a Book Now link, you are taken to a Google-hosted booking page, where Google's own cookies and privacy practices apply.
‍

6. How to manage your cookies

On our website. Our cookie banner lets you accept, reject, or customise which non-essential cookies are set. You can change your choices at any time using the cookie settings link in the website footer.

In your browser. Modern browsers allow you to control cookies through their settings. You can:

• View the cookies stored on your device
• Allow, block, or delete cookies, either across the board or for specific sites
• Set the browser to notify you when a cookie is offered

Please note that blocking essential cookies may stop parts of the website from working correctly. For practical guidance on managing cookies in different browsers, visit aboutcookies.org or allaboutcookies.org.
‍

7. Your consent

The first time you visit our website, you will see a cookie banner asking you to make a choice about non-essential cookies. We will only set analytics and functional cookies after you have given your consent through that banner.

You can withdraw or change your consent at any time, either through the cookie settings link in the website footer, or by clearing your browser cookies, which will trigger the banner to reappear on your next visit.
‍

8. Changes to this policy

We may update this Cookies Policy from time to time to reflect changes in the cookies we use, or in legal and regulatory requirements. The "Last updated" date at the top of this policy will always show when it was last revised.
‍

9. Contact us

If you have any questions about how we use cookies on this website, please contact us:

Reliable Routes Psychological Services Ltd
Email: info@reliableroutespsychology.co.uk